From followers to fans:
the power of community building on social media

5 Mar 2025

From followers to fans:<br/>the power of community building on social media

From followers to fans:<br/>the power of community building on social media
From followers to fans:<br/>the power of community building on social media

5 tips on community building on social media

1.

Create engaging and inspiring content

Content is the foundation of any successful social media community. It’s not just about selling a product; it’s about telling a story that resonates with your audience. For McDonald's Antwerp and Waasland, we consistently develop entertaining, high-quality content through creative copywriting, photography, videography, animations, and graphic design. Campaigns like the Golden Big Mac contest and our Antwerp picnic spots ads show how engaging content can capture attention and drive interaction.

2.

Know your audience and adapt to their interests

Understanding your audience is crucial. What do they like? What do they engage with? At Donkeycomm, we analyse audience behaviour and adapt our content accordingly. Our McDonald’s campaigns, for example focus on fun, local, and interactive content that speaks directly to the target demographic. Whether it’s highlighting popular menu items or tapping into local trends, we ensure the content aligns with what followers care about most.

3.

Local campaigns with recognisable aspects

One of the key elements of our success with McDonald’s Antwerp and Waasland is our focus on local content. People connect with what feels familiar. That’s why we create campaigns that incorporate well-known locations, events, and cultural moments. The annual 10 Meals campaign, inspired by the Antwerp 10 Miles race, is a perfect example of how linking a brand to a beloved local event strengthens the connection with the audience.

4.

Be accessible and interact with your followers

Community building isn’t just about broadcasting messages - it’s about conversation. Brands should be approachable, respond to comments, and engage with their followers in an authentic way. Our McDonald’s social media pages thrive because we actively interact with fans, answer questions, and create moments of real engagement. A simple like, reply, or comment can go a long way in fostering loyalty.

5.

Reward your followers

People love feeling appreciated. Offering exclusive deals, giveaways, and special promotions keeps followers engaged and incentivises them to stay connected. With McDonald’s, we leverage social media contests and special promotions to reward the community, keeping them excited and engaged. Whether it's a free Big Mac for loyal fans or a giveaway tied to a local event, these initiatives strengthen the brand’s relationship with its audience.

From followers to fans:<br/>the power of community building on social media

The power of a localised approach

By combining engaging content, audience insights, local relevance, active interaction, and rewarding engagement, Donkeycomm has built a successful, highly engaged social media community for McDonald’s Antwerp and Waasland. This strategy not only drives awareness and sales but also fosters a sense of community that keeps people coming back.

Want to build a loyal and engaged social media community for your brand? Let’s talk. At Donkeycomm, we know how to turn followers into true brand fans.

Discover more about our approach for McDonald’s Antwerp and McDonald’s Waasland on

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Croatia